Knocket is a free contact layer by TRTC that combines a web live chat widget and a shareable link to connect users across web, mobile, Telegram, and AI from one unified inbox.

Is Knocket free to use?

Yes, Knocket is described as a free contact layer for products.

Which channels can I connect with Knocket?

Knocket supports web, mobile, Telegram, and AI, all managed from a single unified inbox.

How do I add Knocket to my product?

You can add the web live chat widget to your site or share a Knocket link so users can reach you from supported channels.

Does Knocket include AI support?

Yes, Knocket connects AI alongside web, mobile, and Telegram conversations in one unified inbox.

Can I manage all conversations in one place?

Yes, Knocket’s unified inbox lets you handle messages from web, mobile, Telegram, and AI together.

Knocket - AI Customer Service Bot tools - Free trial, pricing intro, performance review, official site access and online experience

What is Knocket?

Knocket is a free contact layer from TRTC that puts every visitor conversation into a single inbox. It combines a web live chat widget, a shareable contact page, and a mobile widget for iOS and Android apps, so users can reach you from wherever they are. Add an AI agent trained on your own docs and FAQs, and routine questions get answered while real ones reach a human. You reply from one calm place—or straight from Telegram.

Application scenarios

SaaS product support
Drop the widget into a React or Astro build and answer in-app questions without leaving your inbox.
E-commerce stores
Add live chat to a Shopify or WordPress storefront with one script tag and catch pre-purchase questions in real time.
Freelancers and small studios
Publish a single shareable contact page with your details and live chat instead of exposing an email address.
Mobile app teams
Embed the mobile widget so iOS and Android users get the same conversation history as web visitors.
Founders who live in Telegram
Reply to product visitors from Telegram and keep the thread connected back to the user.
Documentation-heavy products
Upload docs and FAQs so an AI agent handles repeat questions and escalates the rest to a person.

Core Features

Web widget
Paste one script tag and live chat runs on WordPress, Shopify, React, Astro, or plain HTML.
Contact page builder
Choose a card style, add your details and live chat, then publish a shareable link in one click.
Mobile widget
Embed native-feeling support with matching conversation history inside iOS and Android apps.
Unified inbox
Every conversation from web, mobile, link, and other channels lands in one place for replies.
Telegram replies
Answer a visitor who wrote from your product directly in Telegram, with the conversation staying connected in real time.
AI agent
Upload documents and FAQs so the agent answers routine questions for you.
Human handoff
The AI agent passes a conversation to a human when the question matters.
Experience controls
Set the tone, welcome message, and availability for each surface.
Channel connections
Bring Telegram, email, web, and app together behind the same contact layer.

Target users

Knocket fits small product teams that want one customer conversation channel without stitching tools together. That includes SaaS founders and solo developers shipping a widget in an afternoon, support leads at e-commerce stores running WordPress or Shopify, and mobile teams that need in-app chat with shared history. Freelancers and consultants benefit from the contact page alone. Teams already coordinating in Telegram get a practical bonus: replies happen where they already work.

How to use Knocket?

Pick your surface: Choose web widget, mobile widget, or contact page depending on where visitors reach you.
Configure the experience: Set the welcome message, tone, and availability so the widget matches your product.
Connect AI: Upload docs and FAQs to give the AI agent the knowledge it answers from.
Connect your channels: Link Telegram, email, web, and app into one contact layer.
Go live and reply: Answer from the unified inbox, or let the AI agent handle routine questions and hand off the rest.

Setup starts from the official site at knocket.trtc.io, where you can start free and open the inbox.

Pricing and free trial

Knocket is 100% free and described as free forever. There is no paid tier listed on the site—you start free and use the widget, contact page, mobile widget, and AI agent at no cost.

Effect review

The value here is consolidation rather than novelty. Chat widgets, contact pages, and in-app support usually mean three vendors and three inboxes; Knocket collapses them into one contact layer with a single reply surface. The Telegram bridge is the practical standout—support staff who already live in a chat app can answer without opening a dashboard, and the visitor never notices the switch. The AI agent is scoped sensibly: it handles repeat questions from uploaded docs and explicitly hands off when a human is needed, which is the right boundary for a free tool. For small teams, the one-script-tag install across WordPress, Shopify, React, Astro, and plain HTML removes most of the usual setup friction. The trade-off of a free product is that depth is limited to what the site describes—widget, link, mobile embed, inbox, Telegram, and AI answers—so teams needing advanced routing or reporting should verify fit before standardizing on it.

Knocket