ConvortAI

ConvortAI

ConvortAI is a business automation tool that streamlines WhatsApp customer interactions, including replies, voice notes, product guidance, orders, and follow-ups, all from a single client-facing dashb

WhatsApp automationbusiness customer supportAI sales assistantconversational marketingorder management
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What is ConvortAI?

ConvortAI is a business automation tool that connects your WhatsApp number with an AI assistant to handle customer interactions automatically. It replies to customers, processes voice notes, sends product and media templates, captures order details, and keeps all usage visible from a single client-facing dashboard. The tool is built specifically for WhatsApp sales teams to turn chats into orders, support, and follow-ups without manual effort.

Application scenarios

  • Sales order capture

    Automatically extract order details like city, product bundle, and courier from customer chats.

  • Customer support replies

    Handle common inquiries with text, image, and voice understanding in one workflow.

  • Voice note processing

    Understand and respond to voice messages, with options to keep replies text-first or use voice.

  • Product and media sharing

    Send clean product details, photos, and reusable answer templates to customers.

  • Billing and wallet monitoring

    Keep plan limits, usage, and wallet spend visible from the dashboard.

  • Human handoff

    Pause automation and step in manually when a conversation requires your team's attention.

Core Features

  • Text, image, and voice understanding

    Handle common customer message formats in a single workflow without switching tools.

  • Voice reply modes

    Choose whether replies should stay text-first or use voice for each conversation.

  • Products and templates

    Send clean product details, photos, and reusable answers to speed up responses.

  • Order and customer capture

    Turn important chat details into structured records like city, product bundle, and courier.

  • Billing and wallet visibility

    Keep plan limits, usage, and wallet spend easy to see from the dashboard.

  • Pause and human handoff

    Step in quickly when a conversation needs your team, pausing automation for that chat.

  • Live workspace

    View chats, orders, and wallet usage in large readable panels without forcing buyers to inspect tiny screenshots.

  • Intent, reply mode, and next action console

    See what the AI detected, how it's replying, and what action it will take next.

Target users

ConvortAI is built for WhatsApp sales teams and businesses that manage customer interactions through WhatsApp. It benefits sales reps, support agents, and operations managers who need to handle high volumes of chats, capture orders, and keep billing visible without manual effort.

How to use ConvortAI?

  1. Connect WhatsApp: Scan a QR code and attach your WhatsApp number.
  2. Train AI: Add your products, rules, and templates to customize the assistant.
  3. Reply and capture: The AI answers chats automatically and saves order details into structured records.
  4. Monitor and handoff: Use the live dashboard to watch conversations, pause automation when needed, and hand off to a human.

Pricing and free trial

ConvortAI offers simple plans with usage kept visible:

  • Starter: $9/mo – 1 WhatsApp instance, 5 products/services, 1,000 customers, 300 orders, 100 templates.
  • Growth: $29/mo – 3 WhatsApp instances, 30 products/services, with higher limits (exact customer and order caps not fully listed on the page).

No free trial is mentioned on the website.

Effect review

ConvortAI delivers a focused, no-clutter solution for WhatsApp sales teams that need to automate replies, capture orders, and monitor billing from one dashboard. The feature set is practical: it handles text, voice, and images, offers voice reply modes, and includes a pause-and-handoff option for human intervention. The live workspace with large panels and a console for intent and next action makes monitoring straightforward. While the tool is still building out integrations (some labeled "coming soon"), the core workflow—connect WhatsApp, train the AI, reply and capture, then monitor—is clearly defined and ready for use. For teams drowning in manual WhatsApp chats, this is a solid automation layer that keeps orders organized and visibility clear.

Frequently Asked Questions

What is ConvortAI?
ConvortAI is a business automation tool that streamlines WhatsApp customer interactions, including replies, voice notes, product guidance, orders, and follow-ups, all from a single client-facing dashboard.
Does ConvortAI support voice notes?
Yes, ConvortAI can handle voice notes as part of its WhatsApp automation, allowing customers to send voice messages and receive appropriate responses.
Can ConvortAI manage orders and follow-ups?
Yes, it automates order processing and follow-ups, helping businesses track and manage customer orders efficiently.
Is a dedicated dashboard included?
Yes, ConvortAI provides a single client-facing dashboard to manage all WhatsApp interactions, from replies to product guidance.
How does ConvortAI improve customer interactions?
It automates replies, guides product selection, processes orders, and sends follow-ups, ensuring faster and more consistent customer service.

ConvortAI - AI Tool Detail

ConvortAI is a business automation tool that streamlines WhatsApp customer interactions, including replies, voice notes, product guidance, orders, and follow-ups, all from a single client-facing dashb

Category：Chat bot

Visit Link：https://convortai.com/

Tags：WhatsApp automation、business customer support、AI sales assistant、conversational marketing、order management