LiveChat

Target users

This software is built for businesses focused on online sales and customer service. Primary users include e-commerce teams, B2B support agents, and sales representatives. It is also valuable for customer service managers seeking to automate workflows and for companies like retail brands or service-based businesses that require instant customer interaction on their websites.

How to use LiveChat?

You can start by signing up for a free trial on the LiveChat website, with no credit card required. After signing up, you can preview the chat widget on your own homepage with one click. The setup is described as quick, allowing your team to begin handling chats, using AI features like Copilot, and automating conversations with chatbots directly through the web application.

Pricing and free trial

LiveChat offers a free 14-day trial with no credit card required to start. The website text does not detail specific paid pricing plans.

Effect review

The platform cites significant performance metrics from its user base, including a 25% increase in average order value and a 30% boost in customer conversion after implementation. Testimonials from companies like Sephora and Luxury Estates International highlight tangible business outcomes, such as a significant uptick in sales and the ability to provide instant booking for time-sensitive clients. The combination of direct sales tools, AI automation for efficiency, and a vast integration library suggests a tool designed to deliver measurable improvements in both revenue and service quality for teams that adopt it.